Support

TECH SUPPORT

  • PRODUCT REPAIR OR EXCHANGE: Watts provides in-factory repair services for certain assemblies and sub-assemblies of its antenna systems. When a customer provides a damaged item and fault data, we will evaluate the condition of the item and suggest a course of action to best serve our customers needs. Watts will make recommendations for repair, exchange, or replacement of individual antenna sections, monitor-clearance antennas, and CHANnel or SYNC circuit boards. Watts is dedicated to providing our customers the most cost-effective and timely solution. We think you should know that your problem is our priority.

 

  • PARTS AND SPARES SUPPORT: The Company maintains an inventory of spare parts, assemblies, certain sub-assemblies and the components necessary to build them. In the event any damage should occur to an antenna that is beyond repair, the company is ready to provide needed replacement spares in a timely manner.

 

  • TELEPHONE CONSULTATION: Company personnel are available to discuss any topics related to End-fire systems, prior to installation or after the system has been operating for years at no charge to our customers.

 

  • COURSES / INSTRUCTION:  Our Classroom Instruction provides superb hands-on on-site lectures and labs.  Great for ILS Engineers, Aviation Consultants, Technical Support Personnel, Flight Inspection Personnel, Maintenance Personnel, Installation Specialists, Training Managers and Instructors.